Reference

Open Your kiper4d Privacy Choices

Your account, wallet and device data sit at the centre of this Privacy Policy, from login checks to DANA, OVO, GoPay and QRIS records.

Account dataWallet recordsDevice sessionsCookie choices
kiper4d Open Your kiper4d Privacy Choices
CONTACT ROUTES

Check Your Privacy Contact Routes

Privacy questions should reach the team that can see your account trail, not a public comment box.

Live chat Live chat is available daily from 09:00 to 23:00 WIB.
Privacy email Email [email protected] when your request needs attachments, such as a QRIS receipt or device…
Account WhatsApp WhatsApp contact sits inside your account menu after login.
DATA HANDLING

Manage Data Shared With Us

A clear privacy process helps you open an account with fewer surprises. We separate identity details, wallet records, device sessions and cookie choices so each request reaches the right check.

Account sign-up data

When you create an account, we collect details such as username, phone, email and password status. We use them to operate login checks, contact you about privacy requests and connect wallet activity to the correct account.

Payment record handling

DANA, OVO, GoPay and QRIS records are stored as transaction references, amounts, timing and account match results. We do not collect wallet PINs, and we do not ask you to send private payment app credentials.

Device session checks

Device type, browser, IP range and login time help us spot unusual account access. You can open Account > Security > Active Sessions, remove a session you do not know and message us for a follow-up check.

Cookie use

Cookies help keep your session active, remember language preference and measure which privacy screens are opened. You can clear cookies in your browser, though you may need to log in again afterward.

Retention rules

We keep account and wallet records while they are needed for service, dispute checks, security checks and legal duties. When retention is no longer required, we remove or de-identify data in our internal systems.

Correction requests

If your phone, email or name detail needs a change, contact us before creating another account. We may ask for a recent login time or payment reference to confirm the account belongs to you.

Ask Privacy Policy Questions

These answers focus only on how we collect, use, protect and update your data. If your question involves login access, wallet records or device history, include your username and the channel you used to contact us so the team can match your request faster.

We collect account details such as username, phone, email, password status, login time and device data. We also keep wallet references for DANA, OVO, GoPay and QRIS so payments match your account.

No. We store transaction references, timing, amount, receipt status and account match results, not your payment app PIN. If anyone asks for a wallet PIN, do not send it and contact us.

Use live chat, [email protected] or the WhatsApp route inside your account menu. Send your username, registered phone and the exact detail to change; we verify ownership before editing stored account data.

Yes. Open Account > Security > Active Sessions to see recent device access. If a session looks unfamiliar, remove it, change your password and send us the login time for a privacy check.

Cookies keep your session active, remember simple preferences and help us see whether privacy pages load correctly. You can clear them in your browser settings, though the account may ask you to log in again.

Access is limited to team roles that need it for account help, payment matching, security checks or privacy requests. We do not sell your account data, and internal access is tied to work duties.

We keep account, device and wallet records while needed for service use, dispute checks, security checks and legal duties. After that period, data is removed or de-identified under our retention process.